Describes what is customary in the market for sales and customer support.
Last Published: 2/28/2017
The concept of sales service and customer support is relatively new to Madagascar and is limited primarily to distributors of vehicles, computers and electronic equipment.  Retailers of most consumer goods rarely accept returns of defective products.  Some electronic vendors offer very limited warranties (up to one week), and other well-known brands such as LG, Samsung, Philips, and Sharp have recently opened their own stores and are able to give extended warranties, but with a significantly higher price.

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