Describes what is customary in the market for sales and customer support.
Last Published: 8/1/2016

Ecuador’s Consumer Protection Law calls for suppliers of goods and services to provide appropriate warranties for products sold. The availability of trained and competent service technicians and spare parts is often a critical part of purchasing decisions for equipment, machinery, and technically-sophisticated products. U.S. companies exporting products that require maintenance and spare parts should ensure that their Ecuadorian distributor provides both.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.