Includes information on internet accessibility, the cellular phone technology in use, which U.S. cell phone services work in this country, the prevalence of Wi-Fi in hotels, what types of voltage and plugs are used, and other technological information of interest to U.S. businesses.
Last Published: 2/26/2018
There are three mobile telephone operators in Serbia: Telekom Serbia’s Mobile operator MTS, Telenor and VIP Mobile. Cell phones in Serbia are operating on European 900/1800 frequencies. Telekom Srbija and Telenor support BlackBerry service.  In May 2015, all three mobile operators were granted 4G licenses.

Telekom Srbija is the dominant carrier with more than three million fixed line subscribers. Approximately 95 percent of the fixed line telephone networks have been digitalized in Serbia. The main business centers (Belgrade and Novi Sad) have good communications infrastructure, but 100 percent digitization of the network has not been attained in these cities.

In 2009, Serbia’s second landline license was awarded to the mobile operator Telenor. In addition, the fixed wireless operator, Orion Telekom, started providing mobile Internet services in 2010. Orion offers fixed telephony services based on the Code-Division Multiple Access (CDMA) technology to the local market. When dialing a phone number in Serbia, the country code (381) is dropped and a zero precedes the city code. The city code for Belgrade is 11, 21 for Novi Sad, and 18 for Nis.

SBB is the provider for the internet, telephone and TV services. Internet service availability is widespread for international business travelers. Approximately 55.8 percent of households in Serbia have internet access. All major ISPs have introduced ADSL internet connections, which likely will increase the number of subscribers in the future. There are increasing numbers of restaurants and cafés in Belgrade and Novi Sad equipped with wireless internet hotspots.

Useful Facts
Area Code: + or 00 – 381
Electricity: 220 volts AC, 50 Cycles – An adaptor is necessary – 3 pronged

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