Describes what is customary in the market for sales and customer support.
Last Published: 4/11/2019

Major retailers offer guarantees on purchases of durable household items such as stoves, refrigerators, and televisions.  After-sales services and customer support is common in the ICT and automobile industries.  A number of companies and agents in the four major towns of Blantyre, Lilongwe, Mzuzu, and Zomba offer sales and customer support services.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.