Describes what is customary in the market for sales and customer support.
Last Published: 11/1/2016
There is no government policy that requires businesses to provide customer support after initial sale/service. However, several companies provide full technical support for up to a year.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.