Describes what is customary in the market for sales and customer support.
Last Published: 8/6/2019

After-sales service is an important competitive advantage in the Jamaican market and a requirement for an effective sales operator.  If a U.S. firm has difficulty setting up its own distribution system, a local agent or distributor may be retained to maintain a trained service staff with a reasonable stock of spare parts.  Alternatively, the supplier could offer the customer rapid service from the United States.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.