Describes what is customary in the market for sales and customer support.
Last Published: 7/8/2019

Local companies offer after-sales service for the products they sell to the consumer.  In some instances, companies have established a customer support help desk to handle customer queries.  Local companies that act as agents of international brands often receive staff training on after-sales service on the products that they represent.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.