Uzbekistan - Sales Service/Customer SupportUzbekistan - Sales Service
Expectations regarding customer support and sales service in Uzbekistan have risen steadily since the country’s independence. Many small-scale companies with insufficient financial resources cannot provide sales services at appropriate levels. Some larger businesses have built countrywide customer support centers, and companies intending to sell equipment in Uzbekistan are advised to set up a local service office to address customer support. Training of local technical staff in providing professional service is critical, as is maintaining an adequate supply of spare parts and supplies required for servicing customer equipment.