Describes what is customary in the market for sales and customer support.
Last Published: 11/20/2018

After-sales service and customer support for foreign products are performed by local sales and service agents. Service response time varies depending on the type of good. Many Omanis express frustration at having to seek service from regional support offices in the UAE, and U.S. companies offering local support would be appreciated by consumers.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.