Describes how widely e-Commerce is used, the primary sectors that sell through e-commerce, and how much product/service in each sector is sold through e-commerce versus brick-and-mortar retail. Includes what a company needs to know to take advantage of e-commerce in the local market and , reputable, prominent B2B websites.
Last Published: 7/15/2019

While interest has grown, electronic commerce is not widely used in Laos, due to underdevelopment of the telecommunications infrastructure and the low rate of formal banking and credit card use.  However, Facebook is the most common and effective tool used for businesses to communicate with their customers. Across the country the majority of internet users access the web by mobile device.

Broadband internet access is widely available in Vientiane.  The Lao government passed a law on electronic transactions in 2012, paving the way for future growth in electronic commerce.

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