Identifies common practices to be aware of when selling in this market, e.g., whether all sales material need to be in the local language.
Last Published: 8/6/2019
U.S. firms should maintain close liaison with distributors and customers in order to exchange information and ideas.  Communication through telephone, e-mail, Adobe or Skype is generally sufficient but the understanding developed through periodic personal visits is the best way to keep distributors informed of new developments and to resolve any problems quickly.  Prompt acknowledgement of correspondence is recommended.

Vigorous and sustained promotion is often needed to launch products.  Products must be adapted to both technical requirements and to consumer preferences.  It is not sufficient to merely label a product in conformity to national requirements.  For the development of a product’s full market potential, quality, price, packaging and after-sales service are key.  U.S. exporters may also wish to consider warehousing in Ireland for expeditious supply and service for customers in Ireland and Europe.

Distribution methods vary by product, as well as with individual commercial relationships.  There has been an increase in the centralization of distribution systems.  Methods must be tailored to fit market conditions in each instance.  U.S. companies can utilize successful distribution techniques practiced in the United States as a threshold for approaching the Irish market.
 

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.