Describes what is customary in the market for sales and customer support.
Last Published: 7/9/2019

Business customers demand a high level of support and most wholesalers or distributors offer excellent customer service.  Timely service and maintenance capacities are important selling factors. U.S. companies should ensure that their prospective partners have the capacity and the intent to provide service and replacement part warehousing capacities.
 

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.