Describes what is customary in the market for sales and customer support.
Last Published: 7/29/2019

Republic of Cyprus:
 

U.S. companies bidding on various projects in Cyprus should bear in mind that a local representative is usually recommended.  When evaluating tenders for service and customer support for government projects, governmental and semi-governmental organizations will take into consideration the reliability and reputation of the local agent/representative.  Also taken into consideration are after-sales service, maintenance contracts, and the availability of spare parts.  Even in direct dealings with Cypriot companies through personal agreements, it is very important to prove that you can help the Cypriot company provide efficient after-sales service and spare parts (where this applies). 
The Political/Economic Section of the U.S. Embassy in Nicosia can help U.S. firms locate reputable local agents or perform due diligence on local companies and/or businesspeople.  Please click here to review our services.
 

Area Administered by Turkish Cypriots:

For specific information on sales services/customer support, visit “the Turkish Cypriot Investment Development Agency (YAGA),” or the Turkish Cypiot Chamber of Commerce.

Prepared by our U.S. Embassies abroad. With its network of 108 offices across the United States and in more than 75 countries, the U.S. Commercial Service of the U.S. Department of Commerce utilizes its global presence and international marketing expertise to help U.S. companies sell their products and services worldwide. Locate the U.S. Commercial Service trade specialist in the U.S. nearest you by visiting http://export.gov/usoffices.